Differences

This shows you the differences between two versions of the page.

--- registrar [2023/03/06 16:20] – created jleez
+++ registrar [2023/03/06 16:44] (current) – Added links jleez
@@ Line 1: / Line 1: @@
+====== The Solo Registrar ======
 The Registrar is responsible for:
-  - Setting up online registration on MotorsportReg.
+  - [[onlineregistration|Setting up online registration on MotorsportReg]]
-  - Handling registration, payment, and cancellation questions.
+  - Handling registration, payment, and cancellation questions
-  - Providing the numbers for the Final Event Budget.
+  - Providing the finance numbers for the Final Event Budget
+  - Providing the number of worker points redeemed to the Worker Points Chair
+The Registrar is listed as the primary contact on the MotorsportReg (MSR) registration page. This means that all questions submitted through MSR will be sent to the Registrar.
+===== Questions about registering entrants =====
+Direct entrants to register themselves on MSR. Entrants can register themselves and their codrivers for an event. If the entrant is a member of the SCCA member, their status as an SCCA member is checked by MSR against the National Office database. Sometimes, if someone is a brand new SCCA member, the sync between MSR and SCCA is not up-to-date, resulting in them not being able to register for the member price; if someone has this issue, you may ask to see an email confirmation of membership purchase or renewal and manually give the entrant the correct pricing package in MSR.
+Most registration questions will revolve around membership and entrant pricing.
+If the person is not an SCCA member, they will have to pay for a Weekend Membership in addition to the regular entry fee. We do offer a small discount to Detroit Council of Sports Car Club (DCSCC) members. This is on the honor system, as we do not have any way of checking Council membership.
+If there are questions about membership that you are unable to answer or resolve, contact the DRSCCA Membership Chair.
+===== Questions about car classes =====
+If there are questions about where to class a car, direct the entrant to choose anything in MSR. They can get a clarification on the correct classing in Tech Inspection the day of the event.
+===== Questions about payment, including worker point payments =====
+We currently do no accept cash payments on site. Entrants must pay using a credit card or debit card online. If someone shows up to Registration without having paid, direct them to MSR to complete the transaction.
+Individuals may pay using worker points. A worker point is worth $5. If an entrant wishes to use worker points to pay for their entry fee:
+  - Check the worker points Excel on the DRSCCA website to ensure that they have enough points to cover all or part of the entry fee
+  - Mark the entrant as paid in MSR and add a note stating that worker points were used
+  - Report to the Worker Point Chief the number of worker points that the individual is using
+===== Entrant cancellations and entry fee refunds =====
+When an entrant on MSR cancels their entry, MSR marks their entry as Cancelled and sends the Registrar a message. Note that the cancellation of the entry and the entry fee refund are two separate actions!
+The Registrar must go into MSR and manually refund the entry fee for the entrant. (Add step-by-step here?)
+===== Providing the finance numbers for the Final Event Budget =====
+(Total entry fees collected)
+(Total MSR fee expense)